**Fashion Nova, the popular fast-fashion retailer, has finally reached a settlement with 166,000 customers who filed a class-action lawsuit against the company over undelivered orders.**.
The settlement, which was approved by a federal judge in California, requires Fashion Nova to pay out a total of $4.2 million to the affected customers..
**This is a significant victory for consumers who have been frustrated by Fashion Nova’s poor customer service and repeated failure to deliver orders.**.
The lawsuit, which was originally filed in 2020, alleged that Fashion Nova had engaged in a variety of deceptive practices, including:.
* Failing to deliver orders within a reasonable timeframe.
* Failing to provide refunds or replacements for undelivered orders.
* Misleading customers about the availability of products.
**In addition to the $4.2 million settlement, Fashion Nova has also agreed to change its business practices to prevent similar problems from occurring in the future.**.
These changes include:.
* Updating its website to provide more accurate information about product availability.
* Improving its customer service department to respond to inquiries more quickly and efficiently.
* Implementing a new system to track orders and ensure that they are delivered on time.
**The settlement is a reminder that companies must be held accountable for their actions.**.
Fashion Nova’s deceptive practices caused significant harm to consumers, and the company has now been forced to pay the price..
**If you have been affected by Fashion Nova’s poor customer service or undelivered orders, you may be eligible to receive compensation under the settlement.**.
You can visit the settlement website to learn more about your rights and how to file a claim:.
www.fashionnovassettlement.com.
The deadline to file a claim is October 25, 2023..
